Your privacy matters to us.
This Privacy Policy explains what information we collect when you visit or shop with
puemjey, how we use it, and the choices you have. By using our site, you agree to the
practices described here.
Information we collect
We collect information you give us and information gathered automatically.
You provide:
- Name and contact details, when you place an order or write to us
- Billing and shipping details needed to complete your purchase
- Order history and any messages you send us
Collected automatically:
- Device and browser information
- Pages viewed and how you arrived at our site
- General location information derived from your connection
We do not store full payment card details — payments are handled by our payment
providers.
How we use your information
- To process, fulfil and deliver your orders
- To respond to your questions and provide customer support
- To send order confirmations, updates and tracking information
- To improve our site, products and overall experience
- To send marketing messages, only where you have chosen to receive them
Cookies
We use cookies and similar technologies to keep your cart working, remember your
preferences, and understand how our site is used. You can control or disable cookies
through your browser settings, though some parts of the site may not work as intended
if you do.
Sharing your information
We do not sell your personal information. We share it only with service providers who
help us operate — for example, payment processors, delivery partners and analytics
providers — and only as needed to perform their services. We may also disclose
information where required by law or to protect our rights.
Data retention
We keep your information only as long as necessary for the purposes described here,
or as required to meet our legal and operational obligations. When it is no longer
needed, we take reasonable steps to delete or anonymise it.
Security
We take reasonable measures to protect your information. However, no method of
transmission or storage is completely secure, and we cannot guarantee absolute
security.
Your choices and rights
You may:
- Ask to access, correct or delete the personal information we hold about you
- Opt out of marketing messages at any time using the unsubscribe link in our emails
- Adjust cookie settings through your browser
To make a request, please reach us through our Contact Us page.
Children
Our site is not intended for children, and we do not knowingly collect information
from them. If you believe a child has provided us with personal information, please
let us know through our Contact Us page.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes take effect once
posted on this page, and continued use of our site means you accept the updated
policy.
Contact
If you have any questions about this Privacy Policy or how your information is
handled, please reach us through our Contact Us page.